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      • Tile Standards and Tolerances
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    • FAQ >
      • Why Do My Tiles Appear Different To What Was Ordered
      • What Tile Grout Joint Should I Use?
      • Why Are There Stains On My Polished Porcelain Tiles
      • Are Tiles Cold
      • Why Have I Received Wrong or Damaged Tiles
      • What is the difference between glazed and unglazed porcelain tile?
      • Why are some of my tiles uneven
      • How to Match Existing Tiles
      • Why do my tiles have small cracks?
    • Tile Facts >
      • Silica Dust & Ceramic Tiles
      • Tile Characteristics >
        • Shade Variation
        • Tile Flatness
        • Tile Water Absorption
        • Tile Resistance to Humidity and Temperature Change
        • Tile Chemical Characteristics
        • Tile Size Variation
        • Crazing of Glazed Tiles
        • Optical Hazing in Polished Tiles
      • Tiling Terminology
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      • Types of Tiles
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        • Tile Cleaning and Maintenance
        • Tile Cleaning Hints and Myths
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        • What Type of Cleaner Should I Use To Clean My Grout & Tiles
        • Guide to Stain Removal For Unglazed Tiles
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        • How to Deal with electrical outlets when tiling
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      • Tiling Checklist
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QLD Standards and Tolerances for ceramic and porcelain tiles

Floor and wall tiling tolerances and standards in accordance with Queensland Regulations
Below is some helpful yet brief information about the different standards and tolerances that exist for floor and wall tiling within Queensland. This information is critical for any new tilers and home owners that have run into a little trouble or have concerns in regards to any defects that may be occurring with their new tiled area.

Floor and wall tiling
Unless documented otherwise, tiling work materials must comply with the AS 3958.1: Ceramic tiles – Guide to the installation of ceramic tiles, AS 3958.2: Ceramic tiles – Guide to the selection of a ceramic tiling system and the manufacturer’s installation instructions for the materials selected.

In renovation, alteration or repair work where new tiles are to be used to match existing tiles, it may be impossible to match the new to existing work. The use of a tile that is slightly different in colour, size, texture etc. is not a defect.

Where non matching tiles have to be used, a joint location such as the aluminium channel of a shower screen, a separating doorway, an intersecting wall, a change in wall direction or similar should be selected to separate the different tiles.

Floor and wall tiling where the contractor supplies the tiles
Where the supply and laying of tiles is by the contractor as part of the building contract, the failure of the tiles, substrate, adhesive or grout is a defect.

Tiles supplied by the contractor are defective if they do not comply with AS ISO 13006 Ceramic tiles – Definitions, classification, characteristics and markings and AS  4459 Methods for sampling and testing ceramic tiles.

Tiles supplied by the contractor are defective if they are not fit for their intended purpose (e.g wall tiles must not be installed on the floor etc.)

Tiles used in wet areas are defective if they exhibit reverse water staining.

Floor and wall tiling where the owner supplies the tiles for laying by contractor
Within 12 months from completion faulty installation of tiles is defective if caused by the contractor’s workmanship.
Any fault in the tiles is the responsibility of the owner – except where faults in the tiles should have been apparent to the contractor at the time of laying.

Cracked, pitted, chipped, scratched, or loose tiles
Within 12 months of completion of the work tiles are defective if they are cracked, pitted, chipped, scratched or loose unless such cracking, pitting, chipping or scratching has been caused by action or inactions of the owner or others outside of the contractor’s control.

Within 6 years and 3 months from the completion of the work, cracked, pitted, chipped, scratched or loose tiles are defective if they allow water penetration into the building, or compromise the health and safety of those who use the building.

Grout
Within 12 months of completion of the work:
  • Grouting is defective if it is not installed to the requirements of AS 3958.1 Ceramic tiles – Guide to the installation of ceramic tiles.
  • Grout lines are defective if they are not, as far as practicable, of consistent width.
  • Finished grout is defective if it is not uniform in colour and is not smooth, without voids, pinholes or low spots and finished to the cushion on cushion edged tiles and flush with square edge tiles, except for tooling in accordance with AS 3958.1 – Ceramic tiles – Guide to the installation of ceramic tiles.
  • Grout is defective if it becomes loose or dislodged.

​Flexible sealants to junctions
Within 12 months of completion of the works, flexible or waterproof sealants to junctions are defective if they are not installed when required by the BCA and AS 3958.1 Ceramic tiles – Guide to the installation of ceramic tiles, or in accordance with the requirements of the manufacturer.

Uneven tiling
Within 12 months of completion of works, except where tiles have distortions inherent in the manufacture, tiling is defective if it has joints that are not uniform, of even width, aligned or in the same plane. Large tiles could resent problems when required to fall and drain to a floor outlet and may need to be cut to achieve required falls.

Within the first 12 months after completion of the works, tiling is defective if, when measured with a straightedge, the finished surface is not flat or true within a tolerance of plus or minus 4mm in 2 m from the required plane.

Within the first 12 months, lippage between two adjacent tiles is defective if it exceeds 2mm and for tiles where the surface has been ground flat, e.g polished tiles; tiles are defective if the lippage exceeds 1.5mm, and for joint widths of 3mm or less, 1mm.

Control Joints
Floor tiling is defective if it has not been installed with movement or control joints as required by AS 3958 including at the following locations:
  • Joints located above movement or control joints in the substrate
  • Joints that separate the tiled elements from fixed elements such as a column and walls
  • Intermediate joints that sub divide large tiled areas into smaller sections:
    • In in internal floors not subject to sunlight where any dimension of the floor exceeds 9 m and should be evenly spaced at 4.5m
    • In internal floors subjected to sunlight where any dimension exceeds 6m and should be evenly spaced at 4.5 m centers.
    • In external floors where any dimension exceeds 4.5 m and should be evenly spaced at 4.5 m centers.

For more information and further assistance with any defective work or services you have received please contact your local QBCC member.

 The information on this website is intended to provide general information only on the various goods and services that may be available in the tile industry and at Nerang Tiles. Nothing on this website is intended to provide professional advice or to be relied upon as binding in any dispute, claim, action, demand or proceeding.

Nerang Tiles disclaims all liability of the use of the information contained on this site by any user, including any losses, damages, lawsuits, claims or expenses anyone may occur as a result of using this information. Further, and without limiting the generality of the foregoing, in no event shall Nerang Tiles be liable for any direct, indirect, special, exemplary, punitive, aggravated, incidental or consequential damages arising out of the use of this information contained or connected to this website even if it has been advised of the possibility of such damages.
(07) 5596 1916
83 Lawrence Drive Nerang QLD 4211

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You'll be smiling, doing your tiling, when you shop at

Picture
Most awarded Queensland Tile Showroom
Voted Best Tile Showroom, Nerang Tiles hosts one of the largest Australian tile showrooms displaying thousands of floor tiles and wall tiles at discount prices at its Gold Coast Tile Showroom.

The Nerang Tiles Website is a gallery snapshot only. Displaying a sneak preview of the thousands of tiles on display at its Gold Coast Tile Showroom. Visit in store to see the full range and take advantage of the Nerang Tiles expert team.

Nerang Tiles is a one stop tile showroom, providing full and free colour and design consultation to assist builders, architects, retail and interior designers tile all areas from floors, walls, bathrooms, kitchens, pools, outdoor areas, offices to driveways.

Showcasing the latest in tile design and interior tile trends, including all classic and traditional tile designs, Nerang Tiles has it all. Some of the tiles available include tiles suitable as kitchen tiles, bathroom tiles, floor tiles, wall tiles, outdoor tiles, pool tiles, feature tiles and much more. 

Tile Types available at Nerang Tiles: Bathroom Tiles, Kitchen Tiles, Pool Tiles, Outdoor Tiles, Wall Tiles, Floor Tiles, Feature Tiles, Timber Look Tiles, Marble Look Tiles, Stone Look Tiles, Concrete Look Tiles, Pattern Tiles, Mosaic Tiles, Stone Veneer Cladding, Cladding Tiles, Brick Look Tiles, Subway Tiles, Talavera Tiles, Capping Tiles, Listello Tiles, Pencil Tiles, Vinyl Tiles, Safety Tiles, Geometric Tiles, Tessellated Tiles, Mercatto Tiles, Terracotta Tiles, Anti Slip Tiles, Commercial Tiles, Textured Tiles, Sealed Tiles, Structured Tiles, Scored Tiles, Pressed Edge Tiles, Rectified Tiles, Vitrified Tiles, Step Tread Tiles, Coving Tiles, Bullnosed Tiles, Glazed Tiles, Bejmat Tiles, Zellige Tiles, Kit Kat Tiles, Finger Tiles, Unglazed Tiles, Floral Tiles, French Pattern Tiles, Terrazzo Look Tiles, Glow in the dark Tiles, Glass Tiles, Encaustic Tiles, Mosaic Tile Murals, Pool Mosaic Murals, porcelain paver tiles and much more. 
​
You are sure to be smiling doing your tiling when you shop at Nerang Tiles.

Find more tile inspiration for your wall tiling or floor tiling through the Nerang Tiles' Pinterest Page, Instagram Page,  Houzz Profile or Facebook Page.  The Nerang Tiles Social Media pages are constantly updated with new tiles arriving in store and designed inspiration from tile factories and customers for our viewing pleasure. 

*Photos are an indication of colour only. Actual goods may vary from images shown due to device display settings, product batch variations and fine detail, and may not be available. Please contact Nerang Tiles to check availability, request samples or view display items .

Information on this website is to be used as a guide only and should not be taken to constitute current professional advice or a formal recommendation and we exclude all representation and warranties in relation to the content of this website. All consumers should seek professional advice through their local Builder's Association for specific, current and individual application.
  • Home
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    • Tiles >
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      • Concrete Look Tiles >
        • Concrete Look Tiles - Light
        • Concrete Look Tiles - Dark
      • Decorative Tiles >
        • 3D Feature Tiles
        • Aged, Worn & Antique Look Tiles
        • Capping, Listello and Pencil Tiles
        • Feature Tiles
        • Floral Tiles
        • Geometric Tiles
        • Lantern Tiles
        • Tessellated Tiles
      • Floor Tiles & Wall Tiles >
        • Floor Tiles & Wall Tiles
        • Corten Steel Look Tiles
        • French Pattern Tiles
        • Neutral Tiles | Plain Tiles | Solid Colour
      • Marble Look Tiles >
        • Dark Marble Look Tiles
        • Light Marble Look Tiles
      • Mosaic Tiles >
        • Finger | Kit Kat Mosaic Tiles
        • Fish Scale & Fan Mosaic Tiles
        • General | Mosaic Tiles
        • Glass Mosaic Tiles
        • Herringbone Mosaic Tiles
        • Metallic | Mosaic Tiles
        • Mosaic Tile Murals >
          • Mosaic Tile Murals - Floor
          • Mosaic Tile Murals - Wall
        • Penny Round Mosaic Tiles
        • Pebble | Mosaic
        • Shaded Blends Mosaic Tiles
        • Stone & Marble Mosaic Tiles
      • Pattern Tiles >
        • Colonial & Heritage Pattern Tiles
        • Mediterranean & Moroccan Pattern Tiles
        • Modern & Contemporary Pattern Tiles
        • Wall Only Pattern Tiles
      • Pool & Coping Tiles >
        • Pool Tile Mosaics >
          • Anti Slip Pool Tile Mosaics
          • Blue - Pool Tile Mosaics
          • Colour - Pool Tile Mosaics
          • Decorative - Pool Tile Mosaics
          • Glow in the Dark Pool Tile Mosaic
          • Murals - pool tile mosaics
          • Stone Look - Pool Tile Mosaics
        • Pool and Stair Bullnose Edging
        • Pool Hidden Skimmer Box Lid
        • Porcelain Paver Tiles
        • Natural Terracotta Tile
      • Talavera Tiles >
        • Encaustic Tiles
        • Talavera Tiles
      • Terrazzo Look Tiles >
        • Dark Terrazzo Look Tiles
        • Light Terrazzo Look Tiles
      • Timber Look Tiles >
        • Light Timber Look Tiles
        • Dark Timber Look Tiles
        • Decorative Timber Look Tiles
        • Parquetry Timber Look Tiles
      • Travertine Look Tiles
      • Safety Tiles
      • Stone Look Tiles >
        • Bluestone Look Tiles
        • Limestone Look Tiles
        • Sandstone Look Tiles
        • Slate Look Tiles
        • Stacked Stone Cladding Tiles
        • Stone Look Tiles >
          • Dark Stone Look Tiles
          • Light Stone Look Tiles
      • Stone Veneer Cladding
      • Subway Tiles >
        • Black & White Subway Tiles
        • Colourful Subway Tiles
        • Decorative Subway Tiles
        • Grey Scale Subway Tiles
      • Vinyl Tiles
      • Zellige | Bejmat | Hand Made Look Tiles >
        • Standard - Zellige, Bejmat & Hand Made Look Tiles Tiles
        • Subway Tiles - Zellige, Bejmat & Hand Made Look Tiles
    • Tiling Tools & Supplies >
      • Tile Adhesives >
        • ACT ADH-33 Rubber Polymer Modified Tile Adhesive 20kg
        • Bostik Conflex 20KG C2S1TE Tile Adhesive
        • Bostik Ultra Mastik Premium Tile Adhesive 20KG C2S1TE
        • Davco 20kg Ceramaflex Tile Adhesive
      • Featured Tiling Supplies
    • Bathware >
      • Baths
      • Vanities
      • Toilets
      • Basins
      • Hand Made Moroccan Sinks & Basins
      • Accessories
  • Inspiration
    • Projects >
      • Kitchen Projects
      • Bathroom Projects >
        • Intrend Bathrooms & Interiors
        • Bathroom Projects
      • Retail & Hospitality Projects
      • Residential Projects
      • Custom Built Homes
      • Low & Medium Density Residential Projects
      • Swimming Pool Projects
      • Portfolio Tile Projects
      • Commercial Projects
    • Area >
      • Bathroom Tiles
      • Kitchen Tiles
      • Outdoor & Pool Tiles
  • Services
    • Tile Selection
    • Interior Design
    • Tiling Professionals
  • Contact
  • Tile Knowledge
    • Why Choose Tiles >
      • The Qualities and Benefits of Tiles
      • Healthy Living
      • Tile Safety
      • Tile Sustainability
      • Pet Friendly Flooring Solution
    • Tile Standards and Codes >
      • Tile Safety & Slip Ratings
      • Tile Standards and Tolerances
    • Commercial Tile Guides >
      • Health Care Tile Guide
      • Retail Tile Guide
      • Hospitality & Recreation Tile Guide
      • Residential Tile Guide
      • Public & Community Tile Guide
      • Stair Case Tile Nosing
    • FAQ >
      • Why Do My Tiles Appear Different To What Was Ordered
      • What Tile Grout Joint Should I Use?
      • Why Are There Stains On My Polished Porcelain Tiles
      • Are Tiles Cold
      • Why Have I Received Wrong or Damaged Tiles
      • What is the difference between glazed and unglazed porcelain tile?
      • Why are some of my tiles uneven
      • How to Match Existing Tiles
      • Why do my tiles have small cracks?
    • Tile Facts >
      • Silica Dust & Ceramic Tiles
      • Tile Characteristics >
        • Shade Variation
        • Tile Flatness
        • Tile Water Absorption
        • Tile Resistance to Humidity and Temperature Change
        • Tile Chemical Characteristics
        • Tile Size Variation
        • Crazing of Glazed Tiles
        • Optical Hazing in Polished Tiles
      • Tiling Terminology
      • Aluminium Trim Information
      • Types of Tiles
    • Tile Applications >
      • Bathroom
      • Kitchen
      • Swimming Pool
      • Stair Case
      • Living Space
      • Fireplace
      • Driveway
      • Outdoors
    • After Installation >
      • Tile Cleaning & Maintenance >
        • Tile Cleaning and Maintenance
        • Tile Cleaning Hints and Myths
        • Tile Cleaning Terminology
        • What Type of Cleaner Should I Use To Clean My Grout & Tiles
        • Guide to Stain Removal For Unglazed Tiles
      • Efflorescence
      • Problem Solving - Grout Haze, Mould, Wax Coatings & Efflorescence
    • Tile Installation >
      • Installation Materials >
        • Tile Adhesive
        • Primers
        • Waterproofing Membrane
        • Tile Grout
        • Tile Sealer
      • Installation Tips >
        • Installing Floor Tiles
        • Installing Wall Tiles
        • Preparing Your Surface
        • Tiling Techniques: Back Buttering and Spot Fixing
        • Tile Joints - The Basics
        • Gradient falls in wet area floors
        • How to Deal with electrical outlets when tiling
      • DIY Tiling Essentials
      • Tiling Checklist
      • Grout Selection Guide
    • Before Installation >
      • Tile Layout Patterns
      • Selecting Your Tiler
      • Tile Delivery and Transport
      • Important Information About Your Tile Order
      • Choosing Grout
  • Blog
  • Health & Safety