Nerang Tiles Health & Safety Important Information & Updates

Nerang Tiles places the highest priority on the health and safety of our customers, team members and community.

Nerang Tiles believes it is important to share the steps we are taking to keep everyone safe when visiting Nerang Tiles and receiving products from our Gold Coast Tile Showroom.

Feel confident that Nerang Tiles has implemented strict measures, including implementing social distancing procedures and controls, contactless payment and additional hygiene and strict cleaning practices to keep you safe. 

Steps Nerang Tiles Takes To Protect You

​​In addition to the above, Nerang Tiles has a number of procedures and policies in place to promote and protect the health & safety of our staff and customers including but not limited to:

• Warning signs regarding health & safety outside & throughout our showroom;
• Health & safety signs regarding good hygiene & social distancing outside & throughout our showroom;
• Regular cleaning & sterilizing of commonly touched surfaces including all samples returned & dispatched;
• Staff protocols for good hygiene and promoting a safe & healthy environment for staff & our customers;
• Social distancing temporary infrastructure at our front desk; &
• Complementary hand sanitiser.

​The Nerang Tiles showroom is open and it is business as usual subject to any Federal or State directives. 

Your Health & Safety Is Our Priority

Protect The Health & Safety Of Yourself & The People Around You

​There are 5 ways we can all help stop the spread of viruses

1. Clean your hands regularly with soap & water or alcohol-based hand rubs.
2. Cover your nose & mouth with a tissue or bent elbow when coughing or sneezing.
3. Avoid touching your face, nose & mouth. And avoid shaking hands.
4. Stay home if you are unwell.
5. Practice social distancing, which includes staying 1.5m away from others as much as you can.

More information can be found at QLD Health's website.

Social Distancing & Cashless Payments

​For our customers and team’s safety, we have implemented a number of Social Distancing and Cashless Payment safety practices and controls at our Gold Coast Tile Showroom, all strictly aligned with the latest Government guidelines.

Contactless Cashless Payments.
Nerang Tiles only accepts Cashless Payments in store. 

Payment types accepted include Mastercard, Visa, Debit Cards and online EFT/Bank deposits. 

Nerang Tiles understands that certain purchase limits require you to enter a pin number which means you must touch the eftops machine. Nerang Tiles sanitises and cleans the eftops machine after each use and at the beginning and end of each business day. 

We thank you for your understanding and cooperation. 

​Social Distancing in store.
Nerang Tiles has a number of markings indicating safe social distancing measures at our Gold Coast Showroom situated around the payment / reception desk area. This is implemented to indicate safe spaces for our customers and team to stand. 

Nerang Tiles also has temporary infrastructure in place to assist with keeping safe social distancing within the store. 

We thank you for your cooperation.

Social Distancing for Pick Up & Deliveries
Nerang Tiles has implemented procedures and protocals for safe Social Distancing practices with our sub contracted delivery services and pick up facilities. 

There have been no disruptions to our services or products at this stage. All tile orders, deliveries and pick ups are on schedule unless otherwise advised. 

We will continue to closely monitor Government advice and implement any changes required immediately to make ensure your in store experience is at all times safe.

Feel Safe When You Visit Nerang Tiles

Together we can assist with bringing your tile dreams to life in the safest way possible. 

The Nerang Tiles team is committed to our customer's health & safety and have over 250 years of combined experience in the tile industry. 

It is business as usual at Nerang Tiles with all floor and wall tile suppliers and delivery services operational in QLD and for interstate customers. 

Visit in store to see over six thousand quality floor and wall tiles suitable for all internal and external commercial and residential applications.