If you have a concern about the correctness or quality of your tiles, installation must stop or those tiles affected must not be installed. Tiles installed are considered accepted for correctness and quality.
When To Use This Form
If you receive broken or damaged tiles above what is allowed by Australian Standards.
It is acceptable to have a few broken tiles on any consignment. This is permitted due to the natural characteristics of tiles. Broken or chipped tiles should be set aside for use as cuts or spares. Discuss with your tiler if you have sufficient quantities to complete your project.
If you discover a fault or defect with your tile order.
Tile defects should be assessed by a suitable professional and experienced tile expert who is qualified to assess tile defects under AS 4459.2 Determination of Dimensions and Surface Quality.
Many types of aesthetic imperfections do not impair the functional properties of tiles, such as durability and are not considered defects.
Visual inspections before installation must be conducted. As a result of limits of control on materials the standards of quality accept that at some scale imperfections will be visible in kiln fired products such as porcelain and ceramic tiles.
If you receive incorrect tiles (wrong batch, colour, shade, size).
Stop installation. Check your consignment on receipt. Cross reference received goods with your Tax Invoice, Quote & Order. Claims are not accepted if incorrect tiles are installed.
A combination of the above.
CHECK ALL CONSIGNMENTS ON RECEIPT AND REPORT ANY BREAKAGES TO NERANG TILES WITHIN 72 HOURS
CLAIMS FOR BREAKAGES OUTSIDE OF THIS TIME MAY BE REJECTED IF THE CONSIGNMENT WAS NOT SIGNED AS DAMAGED
NO CLAIMS WHATSOEVER ARE ACCEPTED ONCE TILES HAVE BEEN INSTALLED IF THAT CLAIM IS FOR DEFECTS, BATCH VARIATION, INCORRECT GOODS OR ANY OTHER FAULTS THAT SHOULD REASONABLY BEEN APPARENT BEFORE INSTALLATION.
You'll be smiling, doing your tiling, when you shop at
Most awarded Queensland Tile Showroom
Voted Best Tile Showroom, Nerang Tiles hosts one of the largest Australian tile showrooms displaying thousands of floor tiles and wall tiles at discount prices at its Gold Coast Tile Showroom.
The Nerang Tiles Website is a gallery snapshot only. Displaying a sneak preview of the thousands of tiles on display at its Gold Coast Tile Showroom. Visit in store to see the full range and take advantage of the Nerang Tiles expert team.
Nerang Tiles is a one stop tile showroom, providing full and free colour and design consultation to assist builders, architects, retail and interior designers tile all areas from floors, walls, bathrooms, kitchens, pools, outdoor areas, offices to driveways.
Showcasing the latest in tile design and interior tile trends, including all classic and traditional tile designs, Nerang Tiles has it all. Some of the tiles available include tiles suitable as kitchen tiles, bathroom tiles, floor tiles, wall tiles, outdoor tiles, pool tiles, feature tiles and much more.
Tile Types available at Nerang Tiles: Bathroom Tiles, Kitchen Tiles, Pool Tiles, Outdoor Tiles, Wall Tiles, Floor Tiles, Feature Tiles, Timber Look Tiles, Marble Look Tiles, Stone Look Tiles, Concrete Look Tiles, Pattern Tiles, Mosaic Tiles, Stone Veneer Cladding, Cladding Tiles, Brick Look Tiles, Subway Tiles, Talavera Tiles, Capping Tiles, Listello Tiles, Pencil Tiles, Vinyl Tiles, Safety Tiles, Geometric Tiles, Tessellated Tiles, Mercatto Tiles, Terracotta Tiles, Anti Slip Tiles, Commercial Tiles, Textured Tiles, Sealed Tiles, Structured Tiles, Scored Tiles, Pressed Edge Tiles, Rectified Tiles, Vitrified Tiles, Step Tread Tiles, Coving Tiles, Bullnosed Tiles, Glazed Tiles, Bejmat Tiles, Zellige Tiles, Kit Kat Tiles, Finger Tiles, Unglazed Tiles, Floral Tiles, French Pattern Tiles, Terrazzo Look Tiles, Glow in the dark Tiles, Glass Tiles, Encaustic Tiles, Mosaic Tile Murals, Pool Mosaic Murals, porcelain paver tiles and much more. You are sure to be smiling doing your tiling when you shop at Nerang Tiles.
Find more tile inspiration for your wall tiling or floor tiling through the Nerang Tiles' Pinterest Page, Instagram Page, Houzz Profile or Facebook Page. The Nerang Tiles Social Media pages are constantly updated with new tiles arriving in store and designed inspiration from tile factories and customers for our viewing pleasure.
*Photos are an indication of colour only. Actual goods may vary from images shown due to device display settings, product batch variations and fine detail, and may not be available. Please contact Nerang Tiles to check availability, request samples or view display items .
Information on this website is to be used as a guide only and should not be taken to constitute current professional advice or a formal recommendation and we exclude all representation and warranties in relation to the content of this website. All consumers should seek professional advice through their local Builder's Association for specific, current and individual application.